Me: “Hello, my computer just rebooted itself and didn’t give me a chance to save any of my work.”<\/p>\n
Help Desk: “Yes.”<\/p>\n
Me: “Yes? What do you mean yes?!?”<\/p>\n
Help Desk: “I’m sorry. There was a software push from the system. Your computer rebooted afterwards. It’s efficient.”<\/p>\n
Me: “Well, the system just lost an hour’s worth of my work. Where’s the efficiency there?”<\/p>\n
Help Desk: “I’m sorry…”<\/p>\n
Me: “Yeah, yeah, you’re sorry. It wasn’t your fault, etc. What was so earth shattering that it required an immediate reboot? Couldn’t we have the option to put it off fifteen minutes?”<\/p>\n
Help Desk: “I hear what you’re saying, but no, that’s not an option.”<\/p>\n
Me: “Who do I talk to about this?”<\/p>\n
Help Desk: “Well, those decisions are made at the system level.”<\/p>\n
Me: “Yes. Who would that be? Who do I take my case to?”<\/p>\n
Help Desk: “I’m sorry, You can talk to my boss.”<\/p>\n
Me: “You just said your boss didn’t make that decision. Who-do-I-talk-to?”<\/p>\n
Help Desk: “I don’t know. Those are system decisions.”<\/p>\n
Me: “…I don’t believe there’s anyone capable of making a system decision.”<\/p>\n
Help Desk: “Yes.”<\/p>\n
Me: “Your good-natured agreement and sympathy aren’t helping the situation.”<\/p>\n
Help Desk: “Yes. Why don’t you talk to my boss?”<\/p>\n
Me: “Because he wouldn’t survive the conversation?”<\/p>\n
Help Desk: “Yes. Have a good day.”<\/p>\n
Me: “grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr.”
<\/p>\n","protected":false},"excerpt":{"rendered":"
Me: “Hello, my computer just rebooted itself and didn’t give me a chance to save any of my work.” Help Desk: “Yes.” Me: “Yes? What do you mean yes?!?” Help Desk: “I’m sorry. There was a software push from the system. Your computer rebooted afterwards. It’s efficient.” Me: “Well, the system just lost an hour’s<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[],"class_list":["post-4023","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/posts\/4023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/comments?post=4023"}],"version-history":[{"count":0,"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/posts\/4023\/revisions"}],"wp:attachment":[{"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/media?parent=4023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/categories?post=4023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/steepedinthelore.bitingreviews.com\/steeped\/wp-json\/wp\/v2\/tags?post=4023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}