He: "Hey did you fix that?"Me: "Fix what?"He: "The monitor...it was blue."Me: "No, someone from the hotel must've. I don't fix computers recreationally anymore."He: "Why not?"Me: "It stopped being fun after I'd solved the really big problems."He: "C'mon...confess! You did fix it!"Me: "I may have checked a cable..."He: "A-hah!"Me: "But that didn't work."He: "Oh."Me: "Let's
I arrived in safety this morning and ahead of schedule, and I've been using that extra time to my advantage. It's been a crazy NYC day -- which is to say really, really good.If you ever get the chance to make it to Grand Central Station, go downstairs to the Oyster Bar and find the
Today I discovered I really, really want the ability to rename the subject line of any e-mail in my inbox to something that makes more sense to me (without having to create a new e-mail via forwarding or such). The problem stems from my tendency to keep actionable items in my inbox until I don't
I'm stuck in a company conference this week. For three days I'm forced to listen to colleagues say "interesting" things about their web sites and the "new" initiatives they're undertaking. There's no wifi and only a few shared machines that we can use to check e-mail, etc. I believe there's a special ring of hell
Though I have no children of my own, I've been fascinated by Super Nanny's Jo Frost. Week in and week out, she turns brats into beautifully behaved children, saves marriages, improves overall family life and makes friends with everyone while doing it. I'm in awe of her. Knowledge management is my justification for watching the
Recently, I've been talking about blogs to non-bloggers to get them interested in blogging. One of the points I make to these folks is that the value of blogs lies in building unofficial networks of people, not creating individual posts. Blogs are essentially conversations. Often, especially at first, they're one-sided conversations. However, if you've got
I have come across a frustrating number of feeds of late that put no work into their headers or feed displays. I don't understand why folks would not take every opportunity to scream who they are and what they're trying to accomplish. That's marketing 101, right? I'm going to pick on BusinessWeek's new blog, blogspotting,
Lee Lefever at Common Craft asks what's your RSS reading strategy? I think it's a good question since more and more of the content I read on-line has gone to RSS. My strategy goes like this: I have +/-175 feeds in Bloglines categorized by the subjects I'm currently pursuing (Topical, Chicago, Economics, Media, Education, Personal
In Fast Company's article Free Agent, Free Spirit, Kinko's founder Paul Orfalea says he uses voice mail as his favorite knowledge sharing tool.If Orfalea is at a Kinko's outlet and he hears about a good idea, he immediately dials into the company's voice-mail system, introduces the coworker who described the idea to him, and lets
PIM In preparation for this class, we were asked to describe our personal knowledge management (PKM) schemes. How did we organize e-mail, paper, bookmarks, files, etc.? There were, of course, a variety of answers: to do, doing, donethe 4 Ds: deal with it, delete it, delegate it, date activate itin the headin directoriesby devices such
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